Privacy policy

At Plankton First, accessible from www.planktonfirst.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains type of information that is collected and recorded by Plankton First and how we use it.

What is GDPR?

The General Data Protection Regulation (GDPR) 2016/679 is the new European Union (EU) regulatory framework in the field. The purpose of the law is to lay down the conditions for the processing of personal data with a view to protecting the rights and freedoms of natural persons, in particular the right to the protection of personal data.

The company “Plankton First”, based in Hergiswil, Switzerland, e-mail: info@planktonfirst.com, as legally represented, informs that for the purpose of exercising business activities shall process the personal data of its customers in accordance with the applicable national law and the European Regulation 2016/679 with a view to protecting natural persons with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation, hereinafter referred to as the “Regulation”), as in force.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Plankton First. This policy is not applicable to any information collected offline or via channels other than this website.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Categories of personal data we collect

The only data we collect is the e-mail address you provide to us when you fill the contact form.

Log files

Plankton First follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the website, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Plankton First uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The data we collect are anonymous (Google Analytics). The information is used to optimize the users' experience by customizing our website content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

How we use your information

We use the information we collect in various ways, including to:

• provide, operate, and maintain our website,
• improve, personalize, and expand our website,
• understand and analyse how you use our website,
• develop new products, services, features, and functionalities,
• communicate with you, either directly or through one of our partners, for customer service purposes, to provide you with updates and other information relating to the website, and for marketing and promotional purposes,
• send you e-mails,
• find and prevent fraud.

Information received through e-mails

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

As part of the completion of an order, some of these data are transferred to affiliated companies. Therefore, they are transferred to transport companies for the transportation and delivery of your goods. Transport companies may contact you to ask for clarifications and to inform you of the delivery of your products.

Please note that when you express an interest for our company’s services or products by contacting us for an inquiry or an order, we add your e-mail address to our subscribers list to inform you about our latest news, new products, etc.

CV Submission

When you send us your CV for a job application the data collected is demographic (full name, e-mail, date of birth etc.), education and work experience.

We process this data for recruitment purposes only and we do not share it with anyone else.

We keep this data until the job placement is filled. When that period is over, we will either delete your data or ask for your consent to keep it in our database for future roles.

Children's personal data

We do not knowingly process personal data of children under the age of 16, unless we process personal data of children intentionally for our campaigns. If this is the case, we will inform you separately. Parents and legal guardians shall ensure that their children do not transmit any personal data through our services or websites without permission. If personal data has been transmitted by children, please inform us so that we can delete the personal data and any associated account.

Privacy Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

Right of access
You have the right to be informed and verify the legitimacy of the processing. Therefore, you have the right to access the data collected and get additional information concerning its processing.

Right of rectification
You have the right to study, rectify, update or amend your personal data.

Right of erasure (“right to be forgotten”)
You have the right to request the deletion of your personal data while we process it with your consent or in order to protect our legitimate interests. In all other cases (e.g. where there is a contract, an obligation required by law to process personal data, public interest), this right is subject to specific restrictions.

Right to restriction of processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to object processing
You have the right to object to our processing of your personal data, under certain conditions.

Right to data portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to withdraw consent
When the processing is consent-based, you have the right to withdraw it, without prejudice to the legitimacy of the consent-based processing, before withdrawing it. Should you wish to withdraw your consent, please unsubscribe by clicking the corresponding link in our e-mail communications.

If you would like to exercise any of these rights, please contact us at info@planktonfirst.com

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